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Diversity Training: Celebrating Diversity in the Workplace
R350.00In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
Overcoming Objections to Nail the Sale
R350.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.